Registration Instructions for New Users

Creating an Account

• On the top right corner of the page, on the menu bar, click “Create an Account”.
• Fill out your details, create a password, and save your information.
• You will receive an email confirming your account has been created. 
• Click “Log In” on the menu bar (top right).
• Fill in your User Name and Password, click “Log In”.

Setting up your Family

• On the top right, you will now see your drop-down beside your name.
• Under this drop-down menu, select “Setup PlayFinder Profile” and submit your information here.

Adding Family Members

• First, you MUST add yourself as the “primary adult” and fill out your profile information. You will not be able to take other actions until this step is complete.
• You may add additional adults here as well if you wish for communications and shared family management purposes. You can also link other adults accounts to yours so you can both log in to access management of the same fam.
• Add family members by clicking “Add Individual” and filling out their profile info like you did your own.

Registration

• Once you have added the registrant as part of your family and completed their profile, you will now see 2 “Waiver” buttons beside their name for Participation and Media agreements. 
  • Click to review each waiver, and confirm that you have read and understand the waiver by clicking the confirmation button at the bottom of the page.
• Return to your family profile page. Now you will see a “Registration” button by their name in place of the waiver buttons. Click this to reveal a personalized list of programs based on the participant’s profile. Use the checkboxes to select all program(s) and submit. 
  • To register multiple family members at once, click "Register Multiple Individuals" instead of the indvidual register button.
• For more info on a program, you can click the title to reveal additional details. 
  • Select the programs you wish to register for using the checkboxes, and then hit “Submit” to request registration.
• If there are additional waivers or questions associated to the program these will pop up now.
  • Select waiver answers and submit. Now the registration request process is complete.
• While your status is still “pending” you can unregister using the same process. Once the registration status is confirmed, you have to contact the organization directly to withdraw.
• Follow payment prompts ONLY once your registration status is CONFIRMED.
  • An email will come through to you when you are confirmed. Keep an eye on your junk!

Need Help? Email: Support@PlayFinder.ca