Registration Instructions for New Users

Creating an Account

• On the top right corner of the page, on the menu bar, click “Create an Account”.
• Fill out your details, create a password, and save your information.
• You will receive an email confirming your account has been created. 
• Creating an account also adds you to the community newsletter!
• Click “Log In” on the menu bar (top right).
• Fill in your User Name and Password, click “Log In”.

Setting up your Family

• On the top menu bar to the right, you will now see your drop-down in yellow text: 
• ex. “John Doe” - Click the name to reveal a dropdown menu of options.
• Under this drop-down menu, select “Family Profile”.
• Click the black button labelled “Edit Family Info”, submit your information here.

Adding Family Members

• First, you MUST yourself as the “primary adult” and fill out your profile information. A flashing warning will be visible and you will not be able to take other actions until this step is complete.
• You may add additional adults here as well if you wish for communications and shared family management purposes. You can also link other adults accounts to yours. 
• Add family members by clicking “Add Family Member” and filling out their profile info.

Registration

• Once you have added the registrant as part of your family and completed their profile, you will now see 2 “Waiver” buttons beside their name for Participation and Media agreements. 
• Click to review each waiver, and confirm that you have read and understand the waiver by clicking the confirmation button at the bottom of the page.
• Return to your family profile page. Now you will see a “Registration” button by their name in place of the waiver buttons. Click this to reveal a personalized list of programs based on the participant’s profile. Use the checkboxes to select all program(s) and submit. 
• For more info on a program, you can click the title to reveal additional details. 
• Select the programs you wish to register for using the checkboxes, and then hit “Submit” to request registration.
• If there are additional waivers associated to the program these will pop up now.
• Select waiver answers and submit. Now the registration request process is complete.
• While your status is still “pending” you can unregister using the same process. Once the registration status is confirmed, you have to contact the organization directly to withdraw.
• Follow payment prompts ONLY once your registration status is CONFIRMED.
• An email will come through to you when you are confirmed. Keep an eye on your junk!

Need Help? Email: Support@PlayFinder.ca

Sport Hub Nova Scotia is a pilot project that supports collaboration amongst community sport organizations, municipal recreation departments, and sport stakeholders to enhance the quality of sport in our communities together. 

Sport Hubs are collaborative approach to community sport delivery, focused on the access and retention of participants. Sport Hub provides a cooperative opportunity that reduces the time and maximizes resources required to plan, manage, and participate in quality community sport.

As part of the Hub initiative, this locally developed and constantly evolving site serves as a unique online tool for families.  It provides a one-stop-shop approach that reduces the resources required to plan, enroll, and manage sports, while strengthening accessibility of opportunities through improved collaborative scheduling and newsletters, amongst many other shared initiatives that maximize the positive impact on athlete improvement and overall participation in sport.

As it continues to grow, the Sport Hub will then look to engage additional sport organizations, providers, stakeholders, and communities for further partnership opportunities. Long term planning includes a number of other collaborative actions to make sport better, together, in Nova Scotia. Stay tuned!

Click play to watch the video below, or go to the link: https://youtu.be/Bp2a3V6JuZs 

Currently there are active Sport Hubs in Antigonish Town and County, as well as Truro-Colchester County.  Initial work also is happening in few new communities across the province – keep watching for more Community Sport Hub development!

Because this is a new way of working, we're starting slow and learning as we go. As it continues to grow, there’s huge opportunities to share what works, and what doesn’t, with new partners, adding new ideas, new perspectives, and new people, continuously improving along the way!

Sport is directly delivered by our community sport organization partners – coaches from the track and field club deliver track, softball coaches deliver softball programs, municipal recreation partners run their own programming, and so on. 

It's the same great organizations you are used to dealing with! Each sport remains their own individual organization, with their own board members, volunteers and leaders.

The Sport Hub simply provides an umbrella of overall support and structure to our partner organizations to work together in a variety of areas that increases the quality of sport for our community as a whole.  

Community sport partners are grassroots, community sport organizations, municipal recreation departments, and stakeholders that collaboratively work to make sport better, together. 

Each community sport organization partner has people who represent their voice by being active and engaged around a shared table, supporting the direction of planning and decision making. Municipal Recreation Departments help support the execution of the shared planning, while Sport Nova Scotia assists through the gathering of partners, facilitation of planning, and resource development.

Sport Hub is brand new and still in pilot phase, so not all organizations in the area are integrated yet. As we are developing all this locally, we've had to keep it manageable to grow sustainably.

Other groups have their own way of registering and like to keep it standardized year over year or are committed to other systems for various reasons, and some of these are partners at a different level, more for communications at this time.

Over time, new sport organizations will likely become available on Sport Hub, but until then, if there’s a group your child wants to play with that isn’t listed on Sport Hub, you’ll have to contact that team directly to sign up. If you'd like to see them join the Hub, let them know :)

All of our partner community sport organizations are volunteer organizations with a variety of volunteer role opportunities on an ongoing basis. Roles such as board members, coaches, officials, social media managers, treasurers, bookkeepers, etc. are critical to the delivery of sport at the community level. We are currently in the process of building a Sport Hub Volunteer Registration Portal, stay tuned for more details on that coming soon!

Do you have computer skills? Accounting skills? Management experience? Think you could run a mean canteen? If you would like to get in touch with organizations, visit our contact page here and feel free to reach out to your community by sending an email. If you know which organization you'd like to work with, you can also get in touch with the organization of your choice by using the contact information on their details page. 

If you have any general questions about this, feel free to send an email to support@playfinder.ca 

A Sport Hub account opens the door to access a variety of community sport participation opportunities in a one-stop-shop.    

From being added to a community newsletter that promote the programs of all partners in advance of their programming, to the ability to register for multiple programs, for multiple organizations in minutes, a Sport Hub account gives you increased access to the opportunity to play!

To watch a video, click here. Written instructions below:

In the upper right corner of this website, you’ll see two options on the menu bar: “Log In”, or “Create an Account”.

Click on “Create an Account” and it will lead you to a form page where you will create a username, and fill in your name and email address. Here you will also create a password for your account (and must type it twice to confirm!)

Password must:
• Be at least six (6) characters long
• Have at least one upper-case letter (A-Z)
• Have at least one number (0-9)
• Have at least one character (symbol) that is not a number or a letter

Once you have everything filled in, click "Save" to create your account. 

When your account is successfully created, you will receive a confirmation email at the address you used that will welcome you and provide your username for your records.

You can log in any time with your username and password. If you have any trouble, email your local community admin.  Click here to get contact information for your community admins!  

PS. Be sure to mark the Sport Hub email addresses as safe. Each email service is a little different in how this is done, but you can "whitelist" us by adding us to your address book. Add the admin address above, as well as noreply@mysporthub.ca as this is the address our newsletter will come from!

No way! This service is free and is made possible by generous support from:

• Municipal Units from each Hub Community
• Sport Nova Scotia
• The Province of Nova Scotia - Department of Communities, Culture, & Heritage 

Each sport program will have varying costs depending on what they offer. You will be able to sign participants up for various activities with multiple organizations and easily keep track of the associated costs.

In short, the programs may have fees associated but being part of Sport Hub is free!

If you are interested in pursuing financial support to participate, check out Kidsport and Canadian Tire Jumpstart. 

On the Sport Hub website we only ask information that is critical for use by the community organizations that we serve and that you associate with. Your privacy and security is our first priority.

We collect information from you and your family in two ways:

1. Through your account and family member profiles you create to access the Sport Hub Community Registration System, and
2. Through the “Additional Information Form” that is collected in hard copy to provide medical and other important personal details that help organizations provide a safe and enjoyable experience for participants.

The owner/caretaker of the online data is Sport Nova Scotia. This data is used:

1. at the individual level to help your family register for programs – the information is shared only with the specific organizations you are signed up with, and
2. at the group level, assessing all data in a broad, holistic way to monitor, evaluate, and enhance community sport and recreation.

The caretaker of the confidential medical form (“Additional Information Form for Participants”) you fill out and submit is the organization that you submit it to. The suggested Sport Hub protocol in regards to their management of this form is as follows:

• The organization is responsible to have a safety binder onsite with the coach/leader at all times.
• This binder includes 2 copies of the form and the coach/leader is responsible for safely managing your confidential information while in their possession.
• The binder will also include incident reporting forms which are to be filled out after every injury or incident to keep a record.
• The forms will be destroyed by the organization at the end of each season.
• The form will only be used to:

1. Review in advance of participation (by organization admin and coaches/leaders) to determine if any additional supports need to be put in place or if there is any critical medical information a coach/leader must know (ex. Allergies).
2. Find contact information or share with medical personnel in the case of an emergency (hence the “two-copy” policy – ex. if one form is taken by a paramedic, the organization has one form remaining.

We will also direct you to the Privacy Policy outlined on the Sport Nova Scotia Website for additional information. If you have any questions or concerns about your data storage or how it is used, please do not hesitate to email us at support@playfinder.ca

Generally, there are two main sport seasons. We run registration in the early Spring for Spring/Summer programs, and run registration again in the Fall for Fall/Winter programs.

However, there may be some activities available to be registered for on the Sport Hub site that have registrations at other times of the year. Some Summer sports, for example, have a registration earlier or later into the Spring than the first round. Some orgs do registration in the fall, some do it at the end of the year and start in the new year. There could also be "one-off" camps or activities that drop any time of year, so...

...be sure to keep an eye on the site and on your inbox for Newsletter updates!

Of course! The full Terms & Conditions for PayToday can be reviewed here anytime. 

Absolutely!

We strongly encourage this, especially at a young age. In order to make this easier to do, our partner organizations have worked together to coordinate recreational sport schedules together so there are fewer programming conflicts, especially for the young ones (focus on alignment for recreational U5-U12). 

Although avoiding all conflicts is challenging and dependent on moving parts, partners are working hard to align schedules to encourage multisport participation. Look to see incremental improvements each season as we get better and better at this through continued collaboration and communication.

Cool eh?

When things first shutdown in Spring of 2020, some local athletes in Antigonish wanted to demonstrate how they were staying fit and having fun when required to stay at home. This video includes some ideas for continued training and activities during off-time from organized activities.

Participaction has a number of inititiatives for getting folks active, to start check out this resource for 15 ways for you and your family to stay active at home!

Active for Life has many fabulous resources on their website: https://activeforlife.com/ 

Nova Scotia Connect is a great way to find unorganized Recreation and Sport opportunities, especially outdoor recreation. Select your region on the map and Search, Find, Play! 

And check out Make your Move on facebook for more awesome ideas and events all having to do with adding more activity into your daily routine!

If you know of any other helpful resources we should share with the community, please send them along to admin@mymysporthub.ca 

There are a number of programs that help cover some of the costs associated with sport and recreation participation. 

Please see the "Funding" page which is under the  "Information" tab (top menu bar). Click "Information", then select "Funding" to find more information. 

This page is different depending what "Community" you are searching in. For unique local funding opportunities, ensure your community drop-down menu at the top right of the page is set to your local community. For detailed information about province-wide funding options, click here. 

These pages will be kept updated with the most recent and relevant information. You can also email support@playfinder.ca for help getting started. 

We would love for you to take part in The Hub community! Send your information to support@playfinder.ca  letting us know you’re looking to integrate your organization, and someone will reach out to you to continue the conversation.

The more Hubs, the merrier! We’d love to help you out to incorporate this model into community sport in your area.

If you’re interested in starting up a Sport Hub in your community, contact us at support@playfinder.ca with your ideas and questions. 

If you arent seeing our emails come through, check your junk or spam folder. If our emails are heading to your junk, trying marking our address safe.

You may need to add our "From" email addresses to your address book and/or Safe Sender list. This is sometimes referred to as "whitelisting" and it ensures our emails will come to your inbox. 

Be sure to whitelist both noreply@mysporthub.ca and support@playfinder.ca

All email providers are a bit different when it comes to whitelisting an address. If you have any trouble doing so, let us know at support@playfinder.ca and we will try to guide you.

Just be sure to check your junk mail for our response :)

Creating an account will sign you up for our newsletter list. However, you can maintain your account but unsubscribe from the newsletter any time.

When you are logged in, click on your username in the top right corner. Here you are able to subscribe and unsubscribe to the newsletter list. Here, you can also change your password. 

But we'd hate to see you go! We won't over-send, we promise! The newsletters that go out only have important community-specific information that we hope you are interested in receiving 👍

We want everything about sport in Nova Scotia to be as simple and clear as it can be. That goes for this platform too! If you find any functionality issues, please let us know.

For example, if the font is the wrong size, or the colours make it hard to read, or the menus are difficult to navigate. We want to make sure finding the information you want is easy, so help us serve you better by letting us know of any issues you encounter.

Simply bring the issue to the attention of support@playfinder.ca 

Here is an example of a Bylaw

Here is a second Bylaw

Organizations are permitted to use this sytem for the purposes of managing registration and facility scheduling.

MEDIA RELEASE AGREEMENT
(PARTICIPANT AND PARENT/GUARDIAN)

PLEASE READ THIS DOCUMENT CAREFULLY AND CLARIFY ANY QUESTIONS OR CONCERNS BEFORE ACCEPTING

Please note: additional waivers/documentation may be required by individual organization(s) as per their provincial body or board requirements.

Please note: It is the responsibility of the Participant or Parent/Guardian to review this Media Release Agreement (the “Agreement”). The Agreement remains valid and binding for the duration of any/all programs for which Participants are registered. The Agreement made by signing this waiver in advance of program registrations does not expire, but a renewed electronic signature may be required for further transactions.

In consideration of the Participant being permitted to register and take part in the Activity, and other good and valuable consideration, the receipt and sufficiency of which is acknowledged, the following is agreed:

 THIS WAIVER APPLIES TO:

1. The individual participating in the programs and activities accessed through PlayFinder, together with their heirs, administrators and assigns (the “Individual Participant”). For all Individual Participants who have not attained the age of majority, this Agreement is being agreed to on their behalf by their legal Parent/Guardian. For those Individual Participants who have attained the age of majority, this Agreement is being agreed to in their individual capacity. Whether signing in an individual capacity or as a Parent/Guardian on behalf of an Individual Participant, both parties are referred to herein as the “Participant”;
2. The creators, managers and funders of the Sport Hub website (“PlayFinder”);
3. All participating organizations and/or community sport organizations, whose programs are accessed through Sport Hub, which include but are not limited those listed on the website (the “Organizations”); and
4. All of the Organizations’ governing bodies, National and Provincial sport organizations, as applicable, together with their directors, officers, employees, coaches, instructors, volunteers, agents, representatives, business operators and/or members (the “Affiliated Organizations”).

(collectively PlayFinder, the Organizations and the Affiliated Organizations shall be referred to as the “Indemnified Parties”)

MEDIA:

1. “Media” includes, but is not limited to, any taped or digital footage, photographs, appearance, voice recording, or interviews of the Participant when taking part in the activity(ies) associated with the Indemnified Parties.

MEDIA RELEASE:

2. The Participant gives full permission to the Indemnified Parties, to take, adapt, use, and reuse Media of the Participant and their associated persons on site (such as friends / family members, and spectators) when taking part in the activity(ies) associated with the Indemnified Parties.
   
   
3. The Participant agrees that Media of the Participant may be used (in physical printed formats, audio formats such as radio, and digital/online formats) by the Indemnified Parties in perpetuity, without compensation or remuneration to the Participant, for marketing, promotion, advertisement collateral material, website development, community news/spirit, and media related purposes at the Indemnified Parties discretion.
   
   
4. The Participant agrees that the Indemnified Parties may use all or any part of the Participant’s likeness, and may later re-use in original or modified forms, regardless of whether the Participant is recognizable.
   
   
5. The Participant agrees that the Indemnified Parties may use the Participant’s name or other identifying information (such as club, team, region, etc.) in connection with Media sharing at the Indemnified Parties’ discretion. 
   
   
6. The Participant agrees that all Media is the sole property of the Indemnified Parties and agrees to release and discharge the Indemnified Parties from any and all claims and demands arising out of, or in connection with, the use of Media, including any and all claims for future liability.
   
   
7. The Participant understands that while participating in public activities (such as organized sport and recreation activities), there is always a chance of being photographed or recorded by members of the public (such as parents, spectators, other teams, media, etc.) and that these third parties may use or post this media based on their own discretion.
   
   
8. The Participant confirms they understand the potential unintended risks associated with participating in public activates such as use of public media in unauthorized or inappropriate ways by other members of the public, and that these unintended risks are out of the Indemnified Parties’ control.
   
   
9. The Participant understands that consenting to this Agreement is conditional for registration and participation in programming.
   
   
10. The Participant understand if they wish to withdraw their consent for a legitimate reason, they must contact the Organization(s) that they are registered with directly through written communication to ensure the Indemnified Parties become aware of the manual opt-out. The Organization(s) will respond to the Participant to confirm the receipt of the manual opt-out. The manual opt-out will be evaluated on a case-by-case basis to ensure the Organization is able to realistically accommodate the request and to relay the manual opt-out to the appropriate coaches/leaders to mitigate media exposure to the best of their ability.

REPRESENTATIONS AND ACKNOWLEDGEMENT

11. If applicable, I have authority as the parent or legal guardian of the Individual Participant to enter into this Agreement;
    
    
12. If applicable, I have discussed the risks associated with this Agreement with the Individual Participant;
    
    
13. If applicable, the Individual Participant signing on their own accord has attained the age of majority.

By selecting (a) program(s) and submitting registration through PlayFinder website registration portal, you understand and expressly acknowledge that you have read this Agreement, are executing it voluntarily and with full knowledge of its content, and that it is binding upon the Individual Participant. By selecting “Accept” you agree to the above. If you do not agree you can select “Cancel.” By selecting “Accept” you have used your electronic signature to signify that you have read, understood, and agree to be bound by the terms of the Agreement.

"Play at your own Risk."

Should you have any questions or concerns please contact support@playfinder.ca