How do I register?

Registration Instructions for New Users

Creating an Account

• On the top right corner of the page, on the menu bar, click “Create an Account”.
• Fill out your details, create a password, and save your information.
• You will receive an email confirming your account has been created. 
• Creating an account also adds you to the community newsletter!
• Click “Log In” on the menu bar (top right).
• Fill in your User Name and Password, click “Log In”.

Setting up your Family

• On the top menu bar to the right, you will now see your drop-down in yellow text: 
• ex. “John Doe” - Click the name to reveal a dropdown menu of options.
• Under this drop-down menu, select “Family Profile”.
• Click the black button labelled “Edit Family Info”, submit your information here.

Adding Family Members

• First, you MUST yourself as the “primary adult” and fill out your profile information. A flashing warning will be visible and you will not be able to take other actions until this step is complete.
• You may add additional adults here as well if you wish for communications and shared family management purposes. You can also link other adults accounts to yours. 
• Add family members by clicking “Add Family Member” and filling out their profile info.

Registration

• Once you have added the registrant as part of your family and completed their profile, you will now see 2 “Waiver” buttons beside their name for Participation and Media agreements. 
• Click to review each waiver, and confirm that you have read and understand the waiver by clicking the confirmation button at the bottom of the page.
• Return to your family profile page. Now you will see a “Registration” button by their name in place of the waiver buttons. Click this to reveal a personalized list of programs based on the participant’s profile. Use the checkboxes to select all program(s) and submit. 
• For more info on a program, you can click the title to reveal additional details. 
• Select the programs you wish to register for using the checkboxes, and then hit “Submit” to request registration.
• If there are additional waivers associated to the program these will pop up now.
• Select waiver answers and submit. Now the registration request process is complete.
• While your status is still “pending” you can unregister using the same process. Once the registration status is confirmed, you have to contact the organization directly to withdraw.
• Follow payment prompts ONLY once your registration status is CONFIRMED.
• An email will come through to you when you are confirmed. Keep an eye on your junk!

Need Help? Email: Support@PlayFinder.ca